Quality Promise

Rad Fine Jewellery takes great pride in the design and craftsmanship of our fine jewellery pieces. We seek to use only the finest materials and the highest manufacturing standards. We strive to make sure every jewellery piece we design is perfect. 

In the unlikely event that a Rad Fine Jewellery product does not match up to our high standards we will try our hardest to address the problem. 

In the event that a defect in materials or workmanship is found in your Rad Fine Jewellery product within twelve months of purchase, you can return it with proof of purchase to our store and we will organise for it to be repaired, or at Rad Fine Jewellery’s discretion replaced if it cannot be easily fixed. This does not affect your statutory rights.

This warranty does not include:

  • Normal signs of wear and tear
  • Damage caused by chemicals including but not limited to saltwater, chlorine or cosmetics
  • Damage caused by accidents or product mistreatment
  • Faults that arise following post-production changes made to the original Rad Fine Jewellery product 

If damage is due to normal wear and tear, inappropriate use or simply an accident, it will not be covered under our repairs policy. However, our repairs department will be pleased to provide a quote for the cost if a repair is possible.

Please consult with the Rad Fine Jewellery team for instruction on how to care for your jewellery. We encourage our patrons to make use of our complimentary lifetime jewellery cleaning service at Rad Fine Jewellery.

If you have any queries reach us at



2104 level 21, Westfield Tower 1,

503 Oxford Street,

Bondi Junction

NSW 2022

Give us a call on +(61) 2 9369 3339