Enjoy complimentary standard insured shipping on all orders.
All orders are processed Monday through Friday, ready-to-ship express orders will leave our warehouse within 24-72 hours excluding weekends and holidays. From the moment the order leaves our warehouse, your tracking number will be sent to you, the following delivery time frames apply:
Please note that Rad Fine Jewellery does not ship to P.O. Boxes or Parcel Lockers as all orders require a signature upon delivery.
Express delivery is also available on ready-to-ship express orders for AU$25 if placed by 12:00PM AEST. Express delivery can be organised for custom-made jewellery, please contact us on (02) 93693330 or 0403808506, or via email or chat to arrange your order.
You may verify the status of your order and shipment by contacting us on (02) 93693330 or 0403808506. A representative will be on hand to assist you from 10:00AM–6:00PM Monday through Friday AEST.
Custom-made jewellery will require 4-6 weeks to prepare. For additional options or more information about our bespoke services, please contact us on (02) 93693330 or 0403808506.
Please allow an additional 4-5 business days for the delivery of engraved jewellery pieces.
For additional options or more information about our engraving services, please contact us on (02) 93693330 or 0403808506.
Returns and Exchange Policy
Ready-to-ship jewellery items are accepted for refund, credit or exchange in Australia if returned in saleable condition within 14 days, accompanied by the receipt.
In addition to your rights under Australian Consumer Law we agree that you may, except for sale items or custom-made jewellery, refund, credit or exchange the goods ordered on the following conditions:
Our street address for delivery of returned goods is:
Rad Fine Jewellery
Office 2104, Level 21,
520 Oxford St,
Bondi Junction, NSW, 2022.
Ph: (02) 93693330
If you have any queries reach us at
VISIT OUR SHOWROOM
2104 level 21, Westfield Tower 1,
503 Oxford Street,
Give us a call on +(61) 2 9369 3339